HID Biometric-based MFA Solutions Provide Identity Assurance for Phoenix Police Department 

THE CHALLENGE Phoenix is the fifth largest city in the U.S. with more than 1.6 million residents. The Phoenix Police Department employs more than 3,800 officers and support personnel and is responsible for patrolling nearly 516 square miles. 

Access to criminal justice databases was limited to desktops at Phoenix police stations as the squad did not have secure mobile access to these systems at the time. Logging in to the databases was only allowed when onsite at the station. 

In addition, the FBI instituted a Criminal Justice Information System (CJIS) mandate, requiring two-factor authentication to access the criminal justice databases. Strong security has now become a requirement regardless of where that access to the information takes place – via mobile device or desktop.

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This white paper is credited to HID